Standard Terms & Conditions
Bookings
Places are limited on all Law Offices of Harry S. Field learning
solutions. A place is reserved once an
online/fax/verbal booking is received however a place is only
confirmed once Payment has been received. An acknowledgement of
an order will be sent upon receipt of a booking.
Public Training Fees
All public course fees are payable in full upon receipt of an
online/fax/verbal booking and is payable in advance of a course
start in order to confirm the Reservation, unless otherwise
agreed in writing.
In house/Tailored Training Fees
It is the Law Offices of Harry S. Field’s policy to issue a
proposal for all in house and/or tailored course requests.
Where a proposal for an in house or tailored course has
been accepted in writing by a client 50% of the course fee is
due upon acceptance of the proposal and the remaining 50% on the
last day of the course.
Law Offices of Harry S. Field will endeavor to meet the clients
preferred course delivery dates. Once dates for the
training have been agreed between the Law Offices of Harry S.
Field and a client, the dates become firm and are not changeable
unless by mutual consent. Requests to change the delivery
dates for an in house and/or tailored course delivery within the
30 day period will be reviewed on a case by case basis, having
given due consideration to Trainer schedules, the notice period
given etc. Where the Law Offices of Harry S. Field incurs
costs as a result of a change in delivery dates requested by a
client, the Law Offices of Harry S. Field shall notify
the client of the costs incurred and seek client approval, prior
to agreeing to the change request. The Law Offices of Harry S.
Field reserves the right not to accept the client change
request, in the event client authorization for the additional
costs are not acceptable to the client. In all such cases,
the original course delivery dates shall be binding on both
parties.
Late Payment
Law Offices of Harry S. Field reserves the right to charge a
late payment fee in the event training fees are not paid in line
with the Law Offices of Harry S. Field terms and conditions,
unless otherwise agree by both parties. The late payment
fee due will be calculated at five percent (5%) per month for
each month said amounts are outstanding.
Method of Payment
The preferred method of payment is either by check, money order
or credit cards. Please contact the Law Offices of Harry
S. Field for any other arrangements. Checks' should be made
payable to the Law Offices of Harry S. Field.
Multiple Bookings Discount
It is the Law Offices of Harry S. Field policy to offer
our learning solutions at competitive prices. If there are
more than 2 people from the same organization attending the same
course please contact the Law Offices of Harry S. Field for a
quotation and a discount may be applied.
Student Substitutions
A substitute person may attend a class in place of an original
Student. There will be no charge if a substitute person
wishes to replace the original Student, subject to the
substitute Student details being provided to the Law Offices of
Harry S. Field a minimum of 5 working days in advance of a class
start date. The Law Offices of Harry S. Field reserves the right
not to allow a substitute Student on a class where prior
knowledge is required and where the substitute Student has not
satisfactorily met any prior knowledge requirements.
Student Transfers
A Student may transfer to another class at no additional cost
provided a minimum of 14 days notice has been provided to the
Law Offices of Harry S. Field in writing. All transfer
requests less than 14 days will be considered on a case by case
basis. However where the transfer request affects the
class, the Law Offices of Harry S. Field reserves the right to
deny the request and the Student will forfeit the training fee.
This policy does not affect the organization and/or Student's
right to nominate a substitute person to attend the class
provided they satisfy the prior knowledge requirements for the
course.
Cancellation
For cancellation the following charges apply:
- Individual Learners canceling with 30 days or more notice will
receive a full refund.
- Cancellations within 15-29 days of the published class start
date will receive a 50% refund.
- Cancellations within 1-14 days of the published class start
date will forfeit the full training fee.
- Individual learner's that fail to show for a course are not
eligible for refunds or substitutions.
Postponement
The public schedule is subject to change without notice. In the
event of cancellation, the Law Offices of Harry S. Field will
contact you to either reschedule your class or offer you a
refund.
Catering
Each course includes refreshments only. Delegates must source
their own Lunch.
Accommodation & Travel
Attendees are responsible for arrangements for their own travel.
